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Privacy Policy

The Hotel Molino de Osuna aims to respect the privacy of its customers and users of its website and social media, as well as to protect the personal data that may be provided to us through any contact methods with our establishment.

Therefore, the Hotel Molino de Osuna has implemented the necessary technical and organisational security measures to ensure the security and integrity of personal data, preventing loss, unauthorised processing or access, in accordance with current legislation on data protection.

In this regard, and in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), we inform you about the processing of your personal data.

Who is responsible for the processing of your personal data?

COMPANY NAME: HR El Molino S.L.L.
VAT NUMBER: B91337923
Address: Av. de la Constitución, 56, 41640 Osuna (Seville), Spain
Phone: +34 954 81 20 51
Email: [email protected]

For what purpose do we process your personal data?

We will process the data obtained to manage the registration process and the relationship with users of our website, to respond to inquiries made through the various contact forms, and to administratively manage the contracted services.

Specifically, the Hotel Molino de Osuna carries out the following personal data processing:

Online Reservations

By completing the online reservation form, the user accepts and authorises the Hotel Molino de Osuna to process the personal data provided in an automated manner for the purpose of managing the requested reservation and providing the contracted accommodation service.

If the user has expressly consented to receive commercial communications, their data may also be used to send information about news, promotions, and offers from the Hotel Molino de Osuna via email.

Contact Forms

By completing any of the contact forms available on the website, the user authorises the Hotel Molino de Osuna to process the personal data provided to address inquiries, information requests, suggestions, complaints, and to improve the quality of the service provided.

The user may request the cancellation of their personal data at any time by sending an email to [email protected].

How have we obtained your personal data and what is the legal basis for processing it?

The legal basis for processing your personal data is the consent given by the data subject, as well as the execution of the contractual relationship arising from the provision of the service and compliance with applicable legal obligations in accordance with Regulation (EU) 2016/679 and other current data protection regulations.

The personal data processed comes directly from the data subject or their legal representative. In no case will special categories of personal data be processed unless there is a legal obligation or express consent.

Failure to provide the requested data will prevent the provision of the requested services or the response to inquiries made.

When there is a prior contractual relationship, the legal basis for processing will also be determined by compliance with the legal, administrative, tax, and accounting obligations arising from that relationship.

For how long will we retain your data?

Personal data will be retained for as long as there is a relationship with the data subject and, subsequently, for the periods established by applicable regulations to address potential legal liabilities.

In any case, data will be deleted when they are no longer necessary for the purpose for which they were collected and once the legal retention periods have expired.

Data used for sending commercial communications will be retained until the user requests their deletion or withdraws the given consent, which they can do at any time by sending an email to [email protected].

Curriculums sent to the establishment will be deleted two years after their receipt.

To whom will your data be communicated?

Personal data will not be communicated to third parties except for legal obligations or when necessary for the proper provision of the contracted service, through providers acting as data processors in accordance with current regulations.

The information provided through this website will be stored on servers that comply with the security measures required by data protection legislation.